Wayne and the Mairen Homes team,
We want to express for the record how pleased we are with the new home that we purchased from you in Elboya. The negotiation was quick and straight forward; the early occupancy was seamlessly accommodated; and the post possession date service outstanding. The punch list items were taken care of without issue and our requested addons accommodated at great pricing.
Along the way, Wayne has become a friend. An excellent experience and outcome to say the least.
Michael and Caron Stewart
We love our new Mairen home! It is a show stopper right down to the tiniest detail. It is hard to choose our favorite part but the highlights are the open floor plan, the architectural details on the stairwell, the unique custom tiles and the outdoor kitchen. We have people comment all the time on how beautiful our home is, and we couldn’t agree more.
The Mairen Home team was amazing to work with. The team was always responsive to questions and requested changes. More importantly, there was always consistent communication throughout the process with timely follow thorough to ensure our dream home was coming together.
Our project manager, Tanner, became part of the family. He was not only friendly but had a professional and calming attitude throughout construction. We have built and renovated several homes and this is by far the best team we have ever worked with.
We would highly recommend Mairen Homes for anyone looking to build or buy an exceptional custom home; furthermore, we would not hesitate to use them again for future builds.
Thank you, Mairen Homes, for creating our dream home.
Chad and Erin Rolstad
My wife Katie and I have had the pleasure of working with Mr. Gambell and Mairen Homes for two house builds. In both cases, our product was delivered as promised, and at budget. The homebuilding process can be complicated and lengthy, and as such, we are grateful that Wayne excels at efficient communication and solution-based thinking.
Our latest Mairen Homes' project is our dream home, and we are ecstatic. The quality of workmanship is unparalleled, and constantly, we still stop and marvel over the level of detail displayed.
Thank you, Wayne, for making our dream a reality, and for also being a true professional and friend throughout the entire build process.
Dr. Glenn Chan and Mrs. Katie Chan
We recently purchased a house from Mairen homes while it was part way through construction. Our experience has been nothing but fantastic. We have now moved into our completed home, on schedule and on budget. We have worked with many contractors over the years and our experience with Mairen Homes has been by far the most enjoyable. At the beginning we had some trepidation buying into a project part way through construction but were very happy with the process from start to finish. Considering the scope of the project I was amazed that the originally promised time line was adhered to without fault. We were able to personalize our home with very helpful and honest guidance from Jesse and the Mairen team. The quality of the workmanship is truly exceptional. It is clear that Mairen homes takes their work very seriously. They are the only high end home builder I would work with in the Calgary area. We love our new home, thanks to all of their hard work!
Patrick & Jacquelyn
We are pleased to provide this letter of reference for Tanner Robbins and Mairen Homes. We worked with Wayne and the Mairen Homes team from architectural design and concept selection, right through the city permitting process and completion of the build. Tanner was the site supervisor, on behalf of Mairen Homes, during construction of our custom home.
We decided to build with Mairen Homes because of the quality of the homes that they build and the high standards we saw in the execution of those builds. Our experience and the home they helped us build delivered on both fronts. As we began the process, their collective expertise, robust construction management system, and in particular Wayne’s depth of knowledge all gave us confidence that we were going to be happy with the end product, while avoiding many of the pitfalls of a less experienced builder.
As site supervisor, Tanner was the director of site activities and liaison between trades people, Mairen Homes and us (the clients). Tanner was diligent, positive, organized and provided ample communication during the process. Tanner’s notes during on-site meetings were a critical part of ensuring that the concepts we were trying to create were delivered through the build. He kept the build on track, provided timely feedback to our questions, and had a running list of outstanding items we needed to discuss. On any issue where he didn’t have the answer immediately, he followed up later with a well thought out and researched response. He diligently tracked progress of all tasks and followed up on the smallest detail. Tanner’s positive attitude made him a pleasure to work with. To us (the clients), he was always professional and thoughtful in his communications, which invoked confidence. It is evident that Tanner has excellent attention to detail and takes great pride and pleasure in his work.
We are thrilled with the quality of our new home and are thankful to Tanner, Wayne and the Mairen Homes team for helping us translate the vision we had for our dream house into reality!
Jon & Lindsay
Please know I am more than happy to recommend Mairen Homes and particularly you to your prospective clients. As always, I am very willing to open my home and to share my positive experience working with you. Your work ethic has obviously attracted a very professional, neat and courteous group of knowledgeable craftsmen. You are always quick to respond to any of my calls. Any changes or small issues that I have had, (one due to Calgary’s unpredictable weather shifts) were resolved to my satisfaction without hesitation on your part. The number of people that have commented on the beauty of our home is staggering and many say it is their favourite house in Elboya.
Every single corner and room in our home was very well thought out and built taking into consideration how people live and use space. I own a business that helps clients organize and settle into new homes,- so I’d like to think of myself as a bit of a space expert. Before the purchase of this home I looked with a critical eye at every closet, cupboard and shelf. - I could not find anything about it that I would change to improve it. The workmanship is detailed and of high quality.
It is amazing to think that we have been living in our home for over one year now. I would not hesitate to recommend your company - in fact I would practically insist that friends and family have you build their dream home. Wayne you are kind, honest, respectful, and attentive. Mairen Homes has always been generous in supporting any and all of our community events and I would always strongly recommend your company! I’ll show my Mairen Home off any day!
Karen and I are thrilled with our new riverfront home designed and built by Wayne and his team at Mairen Homes. The level of thought that went into the design and planning of this home were far beyond what we expected. Wayne is absolutely meticulous about quality, execution, and aftercare of the home. He has been absolutely passionate about ensuring we are happy long after moving in. The team at Mairen Homes is made up of true professionals with a motto of delivering beyond expectations. I highly recommend them.
Alan and Karen Ulsifer
It has been a year since our renovation and we are very happy in our new home. We wanted to thank-you for all of your hard work with our renovation. You are a very good Project Manager and we appreciate all of the many decisions that you had made in our best interests along the way. You are a terrific communicator and worked hard to answer our questions and meet our needs. You spent a lot of extra time in provided suggestions and alternatives along the way. You had the challenge of meeting our needs and being the communication links to the trades that were hired to work on our renovation. We always noticed that you worked hard to satisfy our requests. We found that you were very trust worthy and reliable. Your openness and honestly was appreciated. It was a long and challenging journey for us, in our first renovation, but we really appreciated your help and guidance along the way.
We thank you!
Kim & Graham
When Leonardo Dicaprio's team contacted me to find a home to stay for him and his entourage while shooting Revenant, I contacted one of the premier builders in the city and we staged this home to perfection on short notice. We had 10 days to put together a fully equipped home, 6 bedrooms, new furniture, gym, games, TV's, kitchen wear, hot tub, custom embroidered towels, you name it. No expenses spared. It was an experience to meet them all and to work together with this builder to put together a home Leo loved. Just sold, congrats Mairen Homes.
We worked with Mairen Homes on a significant renovation of the top floor of our home including adding one full bathroom, renovating and remodelling two others, and a full redesign/redesign of our master bedroom and closet areas. Wayne Gambell, Tanner Robbins and the rest of the Mairen Homes team worked on a tight timeframe and were extremely considerate of our family’s needs during construction. They were always available and responsive to our questions and concerns from the start of the process through to the end. The end product was delivered on a timely basis and both the quality and design are excellent. We are extremely pleased with how it all turned out and would definitely recommend Mairen Homes for anyone doing a similar renovation or building a new executive home. The quality and attention to detail in their work is exceptional. We will certainly be using them again when the need arises.
Tom and Shannon
We worked with Mairen Homes on a renovation of our home which is more than a hundred years old. Mairen Homes rose to the challenge of working with an older property. Wayne has vision and great ideas and his team delivers on the plans. Our project manager Tanner was outstanding. Communication is key when you are living in a home while it is being renovated and we were always kept up to date on what was happening. The trades who came and went were all unfailingly polite and did their work with minimal intrusion. We are very happy with the quality of the work and the finished product. We would have no hesitation in recommending Mairen Homes and we are already planning to use them again on another project.
Nicky and Pearse
Thank you for all the time and energy you and the Mairen Homes team put in to make our home a dream come true. From finding a lot to build on and planning our dream home to seeing the construction progress to make that home a reality, your expertise has been an invaluable resource in making the final product perfection.
In planning, your years of experience and patient approach made us feel that no stone was left unturned. Regardless of the number of questions or ideas that were brought to the table, you carefully considered all possible alternatives, weighed each one based on your extensive experience and the associated cost, and facilitated a thorough discussion that truly made us feel like each detail was meticulously planned.
When those plans turned to reality throughout construction, your keen eye and impressive ability to consider the small details and the big picture simultaneously gave us comfort that our home was in the best of hands. Your discerning eye continually identified improvements or discussion points that reflected your immense experience, and we always knew that each and every aspect of our home was being built to the upstanding quality for which Mairen Homes is known, all while providing accurate and timely cost estimates and updates.
Walking through our finished home, we can see how this has all come together to form an exceptionally well planned, beautifully built, and impeccably finished home. Your incredible patience at every step of this process addressing all of our questions and through your own careful inspection of our home gave us the utmost confidence in the team. Even now, after completion, your accessibility and care in answering our questions ensure we understand every aspect of our new home and reflects the high level of customer service for which Mairen Homes is known. Throughout the process, it was truly evident that you put in a level of care as though our home were your own.
This house became our dream home under your watchful eye, experience, and continual adherence to only the highest quality standards that make Mairen Homes the only home builder we'd use in the future.
We would like to thank the Mairen Homes team for making our dream home come true. The project encompassed all stages of home construction, including the initial lot purchase, design, permitting, construction and inspections, and finishing. Throughout this process, our experience involved collaboration, accountability, and consistent customer service, which gave us confidence and comfort in the team building our home.
Regular communications included not only regular site meetings, but discussions whenever an important decision arrived during the course of construction. Due to the care and diligence the Mairen Homes team put into the project, we knew they were approaching the project as though they were building their family’s own home. Their eye for practicality and aesthetics made the project progress smoothly, on budget, and with meticulous craftsmanship.
Now, having reached the conclusion of the construction project, we can walk through our dream home with pride and confidence that every detail was thought-out and considered, and know that this level of quality and diligence is truly reflective of the Mairen Homes standard.
We wanted to take a moment to thank you for all the work you have done to complete our living room and home. Your team was very professional, easy to work with and very prompt in completing tasks.
Your Mairen Homes' team has gone above and beyond all expectations with regards to our renovation project. Researching the best way to support and install a new wood burning fireplace in our living room. They offered many suggestions with regards to materials and style which were greatly appreciated.
Your project manager, Jesse, was always available and excellent at keeping tabs on all outstanding items to be completed. He was on-site and managed the sub-contractors as well. We even had our neighbours comment on how great he was to work with.
Our job was done with care and precision. Mairen Homes always left our home clean and tidy by the end of the day. They took special care to prevent any of the job dust from trailing throughout the house.
We are extremely happy with the outcome and so happy we chose Mairen Homes to complete our renovation. They provided an accurate initial assessment of the scale and cost of our project. They wee also flexible in their schedule to accommodate our additional requests.
We absolutely love our new fireplace and walk-out living room space/ It is our favourite place in the house. It is everything we dreamed of - we are extremely happy with the finished product. Thank you for all your time, energy, and excellent craftsmanship!
Mike & Joey Cowan
We are eternally grateful to Mairen Homes for their willingness to travel out of area, troubleshoot and salvage our renovation project in BC.
Because of myriad challenges our renovation went from simple to extensive and complex, involving many other previous construction deficits.
Being out of area, we were not able to resolve the issues and approached Mairen Homes for their help, knowing it is not their usual scope of construction.
The Mairen Homes team took up the challenge and within a reasonable timeframe, transformed a home owner’s nightmare into a beautiful home away from home.
Mairen Homes completed the project with professionalism and cooperation. Forethought, organization, thoroughness and excellent craftsmanship is evident.
Budget and site issues were well communicated and our plans, along with many inevitable changes, and additions, were incorporated with minimal impact on the overall project.
Having gone through several construction projects, Wayne and Mairen Homes are our choice for trustworthiness and professionalism.
We wanted to take the opportunity to thank you for the experience you provided our family along our new home "journey". We say experience, because we believe that building a home is about much more than the bricks and mortar, it is the interaction between the builder and the homeowner, setting the foundation for home.
Yes, Mairen built us a beautiful home. The craftsmanship and thoughtful planning are all there. But more important to us was the trust built along the way. The responsiveness to our ideas, changes and requests. The genuine attempt to understand our wishes, and put them into practice. The honest and open discussion around what went well, and what didn’t.
Learning that we were bringing four young boys to the street, the team let the neighbours know...and our doorbell has been constantly ringing with neighbourhood kids since the day we moved in. This has nothing to do with building a house, but everything to do with building community.
We are left with a feeling of trust, that the Mairen team will do the right thing for their customer, because that's what they've done along the way. And that feeling of trust in your builder, is fundamental to building a positive customer experience and a house that feels like home on Day 1. Thank you!!
Shane, Susan & Family